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(Created page with "This is the overview of the usual problems which won't let you connect to Eurobattle.net servers. Note that Client messages and directories mentioned may vary depending on yo...")
 
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This is the overview of the usual problems which won't let you connect to Eurobattle.net servers.
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{|
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|style="width:700px;text-align:center;" colspan="1"|Server
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|-
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|style="text-align:center;" |[[How to start?|How to start playing on our server?]]
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|-
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|style="text-align:center;" |{{Spoiler|Do i need to have a licensed copy of Warcraft III?|No. You don't need license keys to play on our server, dummy keys will be provided to launch the game by our client}}
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|-
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|style="text-align:center;" |{{Spoiler|How to support the server?|The best way is to donate to us on [https://www.patreon.com/eurobattle Patreon], but other payment methods such as PayPal and direct transactions are possible. Check [[Support_us|this article]] for more details}}
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|}
  
Note that Client messages and directories mentioned may vary depending on your system language, the Client's version and the location of your Warcraft III.
 
  
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{|
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|style="text-align:center;" colspan="2"|User accounts]
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|-
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|style="width:400px;" | <span style="font-weight: bold">General</span>
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|style="width:300px;" | <span style="font-weight: bold">Forum account</span>
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|-
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|[[Managing_accounts#Whats_the_difference_between_forum_and_server_account.3F|Whats the difference between forum and server account?]]
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|[[Managing_accounts#Create_forum_account|How to create a forum account?]]
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|-
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|
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|[[Managing_accounts#Moderation|Why my post isn't visible?]]
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|}
  
=Launching Client/Warcraft III=
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{|
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|style="width:400px;" | <span style="font-weight: bold"></span>
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|style="width:300px;" | <span style="font-weight: bold">Server account</span>
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|-
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|
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|[[Tutorial:Creating server account|How to create a server account?]]
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|-
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|
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|[[Activate server account|What is account activation?]]
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|}
  
Some directories/files might not be created or created in a wrong way. A few antivirus programs may also delete the essential files falsely detecting them as viruses.
 
  
==[Client] "Process failed to start: The directory is invalid" Message==
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{|
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|style="text-align:center;" colspan="2"| Eurobattle.net Client
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|-
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|style="width:400px;" | <span style="font-weight: bold">Installation</span>
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|style="width:300px;" | <span style="font-weight: bold">General</span>
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|-
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|[[Eurobattle.net Client Requirements|What are system requirements?]]
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|What are gateways?
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|-
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|[[How to patch my Warcraft III|What version of Warcraft III is needed?]]
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|[[What games can i access using Eurobattle?]]
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|-
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|[[Installing Eurobattle.net|How to install Eurobattle?]]
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|[[Eurobattle.net Client|What is GProxy?]]
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|-
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|
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|
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|}
  
This message indicates that the Client wasn't installed properly.
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{|
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|style="text-align:center;" colspan="2"|Warcraft III
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|-
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|style="width:400px;" | <span style="font-weight: bold">General</span>
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|style="width:300px;" | <span style="font-weight: bold">Games</span>
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|-
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|[[Warcraft III system requirements|What are system requirements?]]
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|[[How to deal with cheaters?]]
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|-
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|[[How to play ladder games|How to play ladder games?]]
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|[[How to punish game ruiners/flamers?]]
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|-
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|[[How to host my own games?|How to host my own games?]]
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|[[How to get unbanned?]]
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|-
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|[[What are bot hashes?]]
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|[[How to increase FPS in Warcraft III|How to increase FPS?]]
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|-
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|
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|[[Where to get the newest DotA map?]]
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|}
  
[[File:Client unabletostart.png]]
 
  
===Solution===
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{|
Remove the current Client and reinstall it using the [http://warden.eurobattle.net/downloads/home newest installer].
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|style="text-align:center;" colspan="2"|Troubleshooting
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|-
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|style="width:400px;" | <span style="font-weight: bold">General</span>
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|style="width:300px;" | <span style="font-weight: bold"></span>
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|-
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|[[Can't install Eurobattle?]]
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|
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|-
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|[[Can't launch Warcraft III?]]
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|
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|-
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|[[Can't connect to server?]]
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|
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|-
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|[[Can't login?]]
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|
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|-
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|[[Can't join games?]]
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|
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|}
  
==[Client] "No such file or directory" Message==
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[[Category:FAQ]]
 
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[[Category:Eurobattle Wiki]]
This message usually means that the gproxy.exe file isn't present in the Client's directory. Due to the functionality of GProxy, some antivirus programs may falsely detect it as a virus and delete it automatically.
 
 
 
[[File:Client nosuchfile.png]]
 
 
 
===Solution===
 
Add gproxy.exe to the exception list of your antivirus and reinstall the Client.
 
 
 
==[Client] "Waiting W3..." + "W3 closed" Message==
 
In most cases it means that w3l.exe file is missing in your Warcraft III directory. The file is essential for letting you connect to our servers but it may also be wrongfuly detected as a virus since it is a "hack" which redirects the game to PVPGN servers instead of the official ones.
 
 
 
[[File:Client w3closed.png]]
 
 
 
===Solution===
 
Add w3l.exe to the exception list of your antivirus and reinstall the Client.
 
 
 
==[W3] CD-Keys missing==
 
 
 
The following message appears if your Warcraft III directory is missing the license keys:
 
 
 
[[File:Client missingkeys.png|400px]]
 
 
 
===Solutions===
 
- Reinstall the Client and it will recreate the keys.
 
 
 
- Alternatively you may download our license keys and place them into your Warcraft III folder manually: roc.w3k tft.w3k
 
 
 
or copy-paste them into the fields:
 
 
 
ROC: <code>F9R4Z2W92HYTV226Z2V2XZVDXG</code>
 
 
 
TFT: <code>VKKRWD6V8W2KPYCXYVE4YBX7MZ</code>
 
 
 
- If you possess your own license keys, simply type them into the fields instead.
 
 
 
=Unable to Connect to Eurobattle.net=
 
 
 
==[W3] "Unable to validate game version" Message==
 
 
 
[[File:Game unabletovalidate game version.png|400px]]
 
 
 
This message displays in many cases:
 
 
 
1) Your Warcraft III is of a wrong version.
 
 
 
2) Your Documents folder is unaccessible to the game.
 
 
 
3) You are using Windows XP SP2 or lower.
 
 
 
4) Your path to Warcraft III (The game path) contains non-english characters. In this case you are also likely to receive the "unable to initialize 3D sound provider" message upon launching the game.
 
 
 
[[File:Game unabletoinitializesound.png|400px]]
 
 
 
 
 
5) [1.28 - 1.28.2] Your path to Documents contains non-english characters.
 
 
 
===Solutions===
 
1) Make sure that your Warcraft III is of the current version. Restart the client and it should update it automatically (after confirmation). You may also try to click on the "Perform full update" in the client in case some files are corrupted.
 
 
 
2) Change the rights for your Documents folder and make it readable by the current user.
 
 
 
3) No fix, Warcraft III of 1.28+ currently doesn't support Windows XP SP2 and lower.
 
 
 
4) Change your Warcraft III location to a directory which contains english characters only (or rename the existing one). Update W3 directory in the Client by pressing the "Change W3 Path" button on the "Warcraft" tab.
 
 
 
5) [1.28 - 1.28.2] Make sure the path to your Documents folder contains english characters only. Move the Documents folder to a new location or create a new system user if necessary.
 
 
 
==[W3] "Unable to connect to Battle.net" Message==
 
 
 
1) You are trying to connect to a wrong gateway
 
 
 
2) A firewall is blocking GProxy
 
 
 
[[File:Game unabletoconnect.png|400px]]
 
 
 
===Solutions===
 
1.1) Make sure that you are connecting to the right gateway: "Eurobattle.net" for normal gateway and "Eurobattle.net GProxy" for GProxy gateway. In case these gateways are not present, [[Tutorial:Gateway | find eurobatte.reg in the Client's directory and add it to your registry (double click it)]].
 
 
 
[[File:Game gateways.png|400px]]
 
 
 
 
 
1.2) Make sure that you are starting Warcraft III with our Client ("xpam.exe" or "Eurobattle.net Client" desktop shortcut) as you won't be able to connect to our servers if you aren't.
 
 
 
 
 
2) Add gproxy.exe to your firewall's white list
 
 
 
 
 
=Logging In=
 
 
 
=="That account does not exist" Message==
 
 
 
[[File:Login notexists.png|400px]]
 
 
 
Indicates that the username you are typing doesn't belong to any account on the server. Please make sure that you created an account using [http://warden.eurobattle.net/pvpgn/createaccount this form].
 
 
 
 
 
=="Your account has been locked" Message==
 
 
 
[[File:Login locked.png|400px]]
 
 
 
This message indicates that you were banned on server on this account. If you believe that you were banned by mistake, post an unban request in the [http://eurobattle.net/forums/277-Unban-Unmute-requests Unban/Unmute Requests Board]. If you are getting this message, your nick/nicks should also be listed in the [http://warden.eurobattle.net/banlist Banlist]
 

Revision as of 04:34, 14 November 2017

Server
How to start playing on our server?


Do i need to have a licensed copy of Warcraft III?

No. You don't need license keys to play on our server, dummy keys will be provided to launch the game by our client


How to support the server?

The best way is to donate to us on Patreon, but other payment methods such as PayPal and direct transactions are possible. Check this article for more details


User accounts]
General Forum account
Whats the difference between forum and server account? How to create a forum account?
Why my post isn't visible?
Server account
How to create a server account?
What is account activation?


Eurobattle.net Client
Installation General
What are system requirements? What are gateways?
What version of Warcraft III is needed? What games can i access using Eurobattle?
How to install Eurobattle? What is GProxy?
Warcraft III
General Games
What are system requirements? How to deal with cheaters?
How to play ladder games? How to punish game ruiners/flamers?
How to host my own games? How to get unbanned?
What are bot hashes? How to increase FPS?
Where to get the newest DotA map?


Troubleshooting
General
Can't install Eurobattle?
Can't launch Warcraft III?
Can't connect to server?
Can't login?
Can't join games?