Troubleshooting

Common Issues

This is the overview of the usual problems which won't let you connect to Eurobattle.net servers. Note that Client messages and directories mentioned may vary depending on your system language, the Client's version and the location of your Warcraft III. Launching Eurobattle.net Client ***.DLL missing VCRUNTIME140.DLL is missing The message "VCRUNTIME140.DLL is missing" after trying to run the installer indicates that dlls used by it aren't present in your system. Solution Install Visual C++ Redistributable 2015 x86 Api-ms-win-crt-convert-l1-1-0.dll is missing The message "Api-ms-win-crt-convert-l1-1-0.dll is missing" after trying to run the installer indicates that dlls used by it aren't present in your system. Solution 1. Download Visual C++ 2015 UCRT libraries 2. Extract them in the folder where your unzipped installer is (unzip it if not done yet) 3. Run the installer 4. Locate your installer's folder (not WC3 folder) and then copy/paste these files to that folder (usually program files (x86)/Eurobattle.net) Launching Warcraft III Some directories/files might not be created or created in a wrong way. A few antivirus programs may also delete the essential files falsely detecting them as viruses. [Client] "Process failed to start: The directory is invalid" Message This message indicates that the Client wasn't installed properly. Solution Remove the current Client and reinstall it using the newest installer. [Client] "GProxy is missing" Message This message usually means that gproxy.exe isn't present in the Client's directory. Due to the functionality of GProxy, some antivirus programs may falsely detect it as a virus and delete it automatically. The most known antivirus that does that is Avast. Solution Add gproxy.exe to the exception list of your antivirus and reinstall the Client. [Client] "w3l.exe is missing" Message In most cases it means that w3l.exe is missing from your Warcraft III directory. The file is essential for letting you connect to our servers but it may also be falsely detected as a virus since it is a "hack" which redirects the game to our PVPGN servers instead of the official ones. Usually Avast does that. Solution Add w3l.exe to the exception list of your antivirus and reinstall the Client. [W3] CD-Keys missing The following message appears if your Warcraft III directory is missing the license keys: Solutions Reinstall the Client and it will recreate the keys automatically. Alternatively you can copy-paste our license keys manually: ROC: F9R4Z2W92HYTV226Z2V2XZVDXG TFT: VKKRWD6V8W2KPYCXYVE4YBX7MZ If you possess your own license keys, simply type them into the fields instead. Unable to Connect to Eurobattle.net [W3] "Unable to validate game version" Message The following message appears when you click on the "battle.net" button in Warcraft III. There are many reasons for this message: 1) Your Warcraft III is of a wrong version. 2) Your Documents folder is inaccessible to the game. 3) You are using Windows XP SP2 or lower. 4) Your path to Warcraft III (the game path) contains non-english characters. In this case you are also likely to receive the "unable to initialize 3D sound provider" message upon launching the game. 5) [1.28 - 1.28.2] Your path to Documents contains non-english characters. Solutions 1) Make sure that your Warcraft III is of the current version. Restart the client and it should update it automatically (after confirmation). You may also try to click on the "Perform full update" in the client in case some files are corrupted. 2) Change the rights for your Documents folder and make it readable by the current user. 3) No fix, Warcraft III of 1.28+ currently doesn't support Windows XP SP2 and lower. 4) Change your Warcraft III location to a directory which contains english characters only (or rename the existing one). Update W3 directory in the Client by pressing the "Change W3 Path" button on the "Warcraft" tab. 5) [1.28 - 1.28.2] Make sure the path to your Documents folder contains english characters only. Move the Documents folder to a new location or create a new system user if necessary. [W3] "Unable to connect to Battle.net" Message The following message can appear after clicking the "battle.net" button: There are 2 reasons for this message: 1) You are trying to connect to a wrong gateway 2) A firewall is blocking GProxy 3) A rare bug, the Client can't find gproxy.exe when launching the game with the GProxy gateway Solutions 1.1) Make sure that you are connecting to the right gateway: "Eurobattle.net" for normal gateway and "Eurobattle.net GProxy" for GProxy gateway. In case these gateways are not present, find eurobatte.reg in the Client's directory and add it to your registry (double click it). 1.2) Make sure that you are starting Warcraft III with our Client ("xpam.exe" or "Eurobattle.net Client" desktop shortcut) as you won't be able to connect to our servers if you aren't. 2) Add gproxy.exe to your firewall's white list 3) Reinstall the Client Logging In "That account does not exist" Message The following message will appear if you are trying to login using invalid account name: Solution Make sure that you created an account using this form. "Your account has been locked" Message The following message appears if your account has been banned on server: Solution If you believe that you were banned by mistake, post an unban request in the Unban/Unmute Requests Board. If you are getting this message, your nick/nicks should also be listed in the Banlist Can't join games Can't join bot hosted games There are generally 3 major reasons why you may not be able to join games hosted by GHost/GHost++ bots, including Ent, LagAbuse and any other. 1. You are banned on that bot Make sure you aren't banned by the bot's owner or an autoban system. How to do that on LagAbuse: Check that by typing /w lagabuse.com !checkban, or viewing your Stats page. 2. You don't have the right map Some bots don't let you download the required map in lobby. Therefore you should download it yourself beforehand. Click on the game you wish to join and check if the map image is blank, in this case you don't have the needed map. Note that all maps after 1.28.1 should be placed in the "Documents/Warcraft III/Maps/Download" folder. 3. You don't have latest GProxy (LagAbuse.com bots) You need to have the latest version of GProxy to be able to play on LagAbuse bots. If you don't, the bot will kick you automatically from any lobby hosted by it. To be able to join our games, please be sure to have the latest Eurobattle.net Client installed and launch the game through GProxy gateway. Can't join my own/my friend's/any manual hosted games This usually indicates that the player who is creating the game didn't forward his ports and therefore can't be the host. Getting disconnected from PG (or Standard/Melee) games To play PG games one of the players must be the host and have his ports forwarded. If neither of the players can be the host, all players get disconnected and the game cancels.

Quadratic Resolution/Black Bars On Sides Fix

After the 1.28 patch the game's default resolution was changed and you might see something like this: Solution Fixed aspect ratio box Selecting resolution Launch the game and go to Options -> Video Untick the "Fixed Aspect Ratio" checkbox Select the desired resolution from the resolution list Click on the "OK" button In case the checkbox isn't there, you can try setting it manually in the registry:

Green Icons Fix

If you see green squares instead of custom icons, then either there was an error in our latest installer or your War3Mod.mpq is missing or corrupted. When this happens, our custom icons won't be loaded into your Warcraft III and will be displaying as green squares instead. Solution Navigate to your Warcraft III directory Delete War3Mod.mpq Copy and paste War3Patch.mpq and rename the copy to War3Mod.mpq Restart Eurobattle Client Icons should be displaying normally now. Alternative way: Delete War3Mod.mpq Uninstall the Client Install the Client again The correct version of War3Mod.mpq should be recreated in your game folder Reminder: to swap between custom icons you possess (which can be obtained through winning various tournaments, from beeing on top of DotA leagues ladders etc), use the /icon <icon name> command. To see what icons you have, simply type /icon and the list of available icons will be displayed.

[Ghost] When Ghost says the password is invalid but you know its correct

If you get the "Invalid Password" message and you are sure about your password, then perhaps your bot account needs to be activated: http://app.eurobattle.net/activate If you still have problems with the password try to do the following: Unzip the ghost++__X.zip Find the file ghost.cfg Right click > Open With > Notepad/Wordpad Edit the values there correctly Remove the # near the pvpgn custom values. Save the file Run ghost.exe Note: You cannot use your account name as your password, otherwise it will not work. If you are facing this, change the password for your bot here: http://banlist.eurobattle.net/tools/chpass.php Or you may try this: Let's say your username is Bob and your password is Huge. You must do the following. Name: Bob Password: Huge In the ghost.cfg you have to write your password without the capitals. So it will look like this: huge

[Ghost] Failed to Startup because config is incorrect
The application has failed to start because the application configuration is incorrect. Reinstalling the application may fix the problem. If you get this error, Try installing this, it might help: http://www.microsoft.com/downloads/details.aspx?familyid=9B2DA534-3E03-4391-8A4D-074B9F2BC1BF&displaylang=en Screenshot of the error:

[Ghost] When you get kicked from your game instantly

Make sure for start you have config like this : Your Game port on 6114 you change it in main menu go options/gameplay and you can see it down from your left. Ghost will be on 6112 and Admin game 6113. For Port Forward Guide http://dotabot.net/wiki/index.php/Tutorials In this ghost.cfg you will need to change this things and make sure ther are correct, like bot_war3path and bot_mappath that the will show your dir of Warcraft. 1. bot_war3path = "YOUR DATA" my old data look like this in this line d:\Warcraft III\ 2. bot_mappath = "YOUR DATA" my old data look like this in this line d:\Warcraft III\Maps\Download\ 3. bnet_username = "YOUR DATA" username of your bot, ghost must have a different username than you do 4. bnet_password = "YOUR DATA" your bot account password 5. bnet_firstchannel = "YOUR DATA" first channel your bot will join 6. bnet_rootadmin = "YOUR DATA" your nickname in server after update this is how it must look like Check it and DON'T CHANGE IT. 1.28.5 Compile the latest version of bncsutil and vesioncheck should work without custom hashes. If you can't do that, here are the hashes: bnet_custom_war3version = 28 bnet_custom_exeversion = 0 5 28 1 bnet_custom_exeversionhash = 201 63 116 96 bnet_custom_passwordhashtype = pvpgn 1.26a bnet_custom_war3version = 26 bnet_custom_exeversion = 1 0 26 1 bnet_custom_exeversionhash = 39 240 218 47 bnet_custom_passwordhashtype = pvpgn Bot configuration Just copy this ghost.cfg to your one and change the line as i posted before. I hope it will work for you as it work already for other.

[Ghost] When you're ghost cannot load the map

Hello All Eurobattle.net Players. Most people use GhostOne these days easy to use and almost all have this two problems after update. Make sure you have the last version of GhostOne http://www.codelain.com/forum/index.php?topic=1274.0 Load Map Problem. I will take Dota6.59d map. Even if you download or you make your own .cfg in GhostOne he must be ok from moment you creat it or downloaded but some time you have small change that look like your map is load(in Ghost) but if you check the LOG you see this problem. [ UDPCMDSOCK] Relaying cmd [!map dota6.59d] to server [server.eurobattle.net] [ WHISPER: server.eurobattle.net] [sheepofwar] !map dota6.59d [ BNET: server.eurobattle.net] admin [sheepofwar] sent command [!map dota6.59d] [ CONFIG] loading file [mapcfgs\dota6.59d.cfg] [ UTIL] warning - unable to read file [d:\Warcraft III\Maps\Download\DotA_Allstars_v6.59d.w3x] [ MAP] warning - unable to load MPQ file [d:\Warcraft III\Maps\Download\DotA_Allstars_v6.59d.w3x] [ MAP] no map data available, using config file for map_size, map_info, map_crc [ MAP] no map data available, using config file for map_width, map_height, map_slot<x>, map_numplayers, map_numteams [ LOCAL: server.eurobattle.net] /w sheepofwar Loading config file [mapcfgs\dota6.59d.cfg].if you read the last line you see map is load in ghost but no one will be able to join your game and not you your self. The problem in fifth line from top small error in map name in .cfg file. [UTIL] warning - unable to read file [d:\Warcraft III\Maps\Download\DotA_Allstars_v6.59d.w3x] this is the problem " DotA_Allstars_v6.59d.w3x " you see between Dota and Alstars words you have " _ " this is the problem. if you look in side your Warcraft III\Map\Download dir you will see the right file name is Dota Allstars V6.59d.w3x. What you need to do is simple you need to go to your GhostOne dir my is in drive D:\ so it will look like this and where i need to go d:\Warcraft III\ghost11\mapcfgs\ where is my dota6.59d.cfg file is and double click it open it with Wordpad or any other program, change the last line in dota6.59d.cfg file that will look like this like the orignal file name. map_localpath = DotA Allstars v6.59d.w3x [/quote]after you did this try to load your map agine and it should look like this in log [spoiler][quote]UDPCMDSOCK] Relaying cmd [!map dota6.59d] to server [server.eurobattle.net] [ WHISPER: server.eurobattle.net] [sheepofwar] !map dota6.59d [ BNET: server.eurobattle.net] admin [sheepofwar] sent command [!map dota6.59d] [ CONFIG] loading file [mapcfgs\dota6.59d.cfg] [ MAP] loading MPQ file [d:\Warcraft III\Maps\Download\DotA Allstars v6.59d.w3x] [ MAP] calculated map_size = 65 143 51 0 [ MAP] calculated map_info = 53 73 48 196 [ MAP] calculated map_crc = 15 48 17 207 [ MAP] calculated map_sha1 = 126 237 108 180 73 215 99 179 74 245 171 53 106 184 161 138 25 13 55 68 [ MAP] calculated map_width = 118 0 [ MAP] calculated map_height = 120 0 [ MAP] calculated map_numplayers = 10 [ MAP] calculated map_numteams = 2 [ MAP] found 10 slots [ MAP] overriding calculated map_size with config value map_size = 65 143 51 0 [ MAP] overriding calculated map_info with config value map_info = 53 73 48 196 [ MAP] overriding calculated map_crc with config value map_crc = 15 48 17 207 [ MAP] overriding calculated map_sha1 with config value map_sha1 = 126 237 108 180 73 215 99 179 74 245 171 53 106 184 161 138 25 13 55 68 [ MAP] overriding calculated map_width with config value map_width = 118 0 [ MAP] overriding calculated map_height with config value map_height = 120 0 [ MAP] overriding calculated map_numplayers with config value map_numplayers = 10 [ MAP] overriding calculated map_numteams with config value map_numteams = 2 [ MAP] overriding slots [ LOCAL: server.eurobattle.net] /w sheepofwar Loading config file [mapcfgs\dota6.59d.cfg]. This is the full dota6.59d.cfg Dota cfg config

[Ghost] When noone can join you're ghost game

This has exactly the same steps as described in the other tuttorials. Only difference is the port you have to open. The port you have to open can be found in the ghost.cfg file. It is the following value: bot_hostport = For example if it has the folowing value: bot_hostport = 6000 Then you have to forward port 6000. (p.s. this value can be changed at will but it may not have the same value as admingame_port = or the ingame port you use.

[Ghost] When you can't join you're own ghost game

If you are trying to join a Ghost game hosted from your PC: Set the ip of loopback adapter to your global ip and rename adapter's local connection to Loopback http://whatismyip.com to find out if you don't know) and it should work. Only drawback of this solution is: If you have a dynamic IP, you have to manually change the ip each time your router reconnects. How to add a loopback. 1) Go to Control Panel > Add Hardware. For Windows XP Users: http://img172.imageshack.us/img172/2277/25142908my8.jpg For Windows Vista Users: http://img136.imageshack.us/img136/5322/21770266mv3.jpg http://img262.imageshack.us/img262/1971/39284513uq8.jpg For Windows 7 Users: http://www.windowsreference.com/windows-7/how-to-install-a-loopback-adapter-in-windows-7/ 2) Click Next. 3) Choose Yes, I have already connected the hardware. http://img169.imageshack.us/img169/3262/30132379ah9.jpg 4) Scroll down, and choose Add a new hardware device. http://img47.imageshack.us/img47/9089/23025452pz9.jpg 5) Choose Install the hardware that I manually select from a list http://img172.imageshack.us/img172/4632/78733242pd1.jpg 6) Choose Network adapters http://img182.imageshack.us/img182/5479/81690845oc7.jpg 7) Choose Microsoft from the list on the left. Then Choose Microsoft Loopback Adapter http://img47.imageshack.us/img47/4237/31367493ez2.jpg 8) Click Next. You Have successfully installed the Loopback adapter. 9) Find the appropriate IP Address you need. ''a)'' If you are trying to join a game created by your Ghost bot. Go to http://whatismyip.com , and note down the IP Address. ''b)'' If you are trying to join a game hosted by a PC on your LAN, find out the IP Address of the PC hosting the game 10) Go to the newly created Adapter and right click on it and choose Properties. If you don't know where the Adapter is located then do this: Start > Control Panel > View network status and tasks or Network and Sharing Center > In the left hand pane click: ''Manage network connections'' http://img399.imageshack.us/img399/4391/48024046ag8.jpg 11) Click on Internet Protocol (TCP/IP) and Click on Properties. http://img399.imageshack.us/img399/1563/53002777ln2.jpg 12) Choose Use the following IP address , and fill the IP address you noted in step 9. Press TAB. Note: If Subnet mask 255.0.0.0 didn't work, try using 255.255.255.0 http://img399.imageshack.us/img399/7340/10hg7.jpg 13) Click Ok twice. Make sure to read the first post for additional information. Windows Vista has very similar method to create a Loopback adapter. If you are trying to join a game hosted by a PC on your LAN: Before trying the loopback make sure you opened a different port in your PC thats trying to join. For example, if the hosting PC is hosting under port 6112, the PC that's trying to join should work with port 6113 (and this port should be port forwarded and opened in firewalls). If another PC is trying to join, it should work with port 6114 .. etc - Configure the Game Port Warcraft III will use on each computer: - Start Warcraft III on each computer - Click Options - Click Gameplay - Approximately half way down the screen you will see Game Port, each of your computers will need to use a different port Example: Computer #1 can use port 6112, computer #2 can use port 6113, computer #3 can use port 6114, and so on. - Configure your Router to forward the incoming data for port x to the computer where you setup Warcraft III to use that port For more information on configuring your router, please contact your router manufacturer. - Try playing the game If that didn't work, you can follow the guide: Solving the joining LAN Games Problem below For Vista Users: You might need to change your IP address manually, check these guides: http://windowshelp.microsoft.com/Windows/en-US/help/e070bf7b-6d5e-4f49-b4f7-10aa8d8b11e21033.mspx http://www.lockergnome.com/windows/2006/10/18/configure-tcpip-in-vista/ Hi guys, after few weeks of trying to solve problem of joining your own game, or game created by other machine in Local Area Network (LAN), i finally managed to get it to work. PLEASE NOTE: This solution maybe won`t work for you! This settings is usually for ADSL users! If you have problem to join your own game, try http://dotabot.net/wiki/index.php/Tutorial:Unable_to_join_LAN_game with loopback first (usually this will work). If you tried that, and you still cannot join game created in LAN, then probably you are behind a router or a gateway that doesn`t support NAT Loopback. The solution for this problem is in general: 1.Turn your router/gateway in Pure Bridge mode 2. Enable PPPoE connection on all of your computers (You will need the username and password from your ISP) 3. Fix your http://eurobattle.net/showthread.php?t=103947 (firewall rules) 4. Try to host public game, if everyone (from the internet) can join, then try to join your other machines on LAN This works for most of routers that doesn`t support NAT Loopback, but the settings about pure bridge mode, may be different, based on your router and it`s own firmware.

[Ghost] When you can't join a LAN game

So your friend or brother is hosting a game and you can’t join; what to do now? There is a really cool feature in Ghost++, introduced in version 9.x which allows people on same network to play together without any problem. This feature is called the “Admin Game” and was initially designed to do a completely different job. Fortunately for us, Admin Game also solves the joining LAN games problem. First, download and set up Ghost++ or GhostOne, you can find a simple guide to do that <<<LINK HERE TO SOME TUTORIAL>>> After your ghost can enter eurobattle.net and host games normally , we will make a simple modification to the configuration to allow Admin games (and thus people on same LAN to enter). Edit the ghost.cfg] to include this: ############################ # ADMIN GAME CONFIGURATION # ############################ ### whether to create the admin game or not (see readme.txt for more information) admingame_create = 1 ### the port GHost++ will host the admin game on (this must be different from your bot_hostport) admingame_port = 6114 ### the admin game password admingame_password = xpam Note: You need to set admingame_port in ghost.cfg to the port you want to host the admin game on. It *must* be different from your bnet_hostport *and* from your Warcraft 3 port. bot_hostport = 6000 admingame_port = 6114 Enter Warcraft , Options > Game Play > Port should be different (default is 6112) Save the file and start ghost.exe GHost++ automatically hosts a Warcraft 3 game (the "Admin Game") and broadcasts it to the local network. 1.) Open Warcraft 3 and go to the LAN screen. After a few seconds you will see a game called "GHost++ Admin Game" appear. Join it. 2.) Use the password command to enter your Admin Game password (e.g. !password xpam). a.) If you enter the wrong password you will be kicked from the game and temporarily banned for 5 seconds. 3.) Use the map or load command to load a map. (e.g. !map dota6.73b) 4.) Use the priv/privby/pub/pubby commands to create a game. You should wait until it says "Battle.net game hosting succeeded" before continuing. (e.g. !pub AP/Eu/PROS) 5.) Leave the game and return to the LAN screen. After a few seconds you will see your newly created game appear. Join it. 6.) You are now ready to play. Your game has been created on battle.net. 7.) If you make a mistake and want to unhost the game you can use !unhost in either game (the Admin Game or your newly created game). We are aware that this feature is easily abusable, you can choose any nickname in place of yours. This is a warning, if you abuse this feature your IP will be PERMANENTLY Banned From Eurobattle.net. No Excuses. This guide and feature is to help you. DO NOT ABUSE IT.

[1.26] BNUpdate

This article is out of date, the information it contains can be incorrect. Please refer to the Troubleshooting section for a newer version. You are patching and it shows this error? The solution is simple. All you need to do is this: Open My Computer and open the C:\ directory Copy your whole Warcraft III folder Now, in C:\ directory create a folder named Program Files (without ".", folder name may be different, depends which one you get in error) Paste your WHOLE WARCRAFT III FOLDER in it(should take few minutes) Now you have C://Program Files/Warcraft III Copy blizzard 1.26a patch and 1.26a installer and paste it to "C:\Program Files\Warcraft III" Run the "War3TFT_126a_English.exe" or if it's not working run "BNUpdate.exe" Now when you finish patching, you need to run 1.24e server installer How to install it? Well, when you download it from the link posted, just run it, and when you choose the directory where will it be installed, choose C:\Program Files\Warcraft III After installing it, you should be able to play on server. If you bother having that folder "Program Files", just CUT the Warcraft III folder from it, and copy it somewhere else wherever u want, and delete the 'Program Files" folder.

[1.26] InstallPath/WIN mpq error

This article is out of date, the information it contains can be incorrect. Please refer to the Troubleshooting section for a newer version. Blizzard PrePatch v2.70 compiled on Jul 7 2003 This program patches Warcraft 3 Log created at 5:26 pm on 08/23/2008 Registry error loading key 'Warcraft III\InstallPath' The system cannot find the file specified. RESULT: Prepatch failed You will get this error when trying to Install a Patch or updating your WC3:TFT. The reason you get this error is either you have copied WC3:TFT from a dump on another computer or you have somehow lost your registry settings for Warcraft III and now the WC3:TFT cannot load your settings as it does not know the Installation Path to your warcraft a.k.a InstallPath. To solve this problem follow these steps: Click on Start menu, then click on Run, and type in "Regedit" to open registry editor. From the Registry Editor, browse to HKEY_CURRENT_USER\Software\Blizzard Entertainment\Warcraft III Right click on the right side of window, and click on New > String Value and name it to InstallPath Rightclick on InstallPath and click Modify and enter the Value Data: which is the path to your Warcraft III folder on your hardrive. For example E:\Games\Warcraft III. But you must enter warcraft III folder location on Your HDD as I have my warcraft III installed on different drive and folder

[1.26] Uninstall folder error
This article is out of date, the information it contains can be incorrect. Please refer to the Troubleshooting section for a newer version. Download and run War3RegFixer. Run server installer with Administrator rights.

[Outdated] Fatal Error General

This article is out of date, the information it contains can be incorrect. Please refer to the Troubleshooting section for a newer version. If this is your fatal error pop up also known as "Fatal Error 0306A6A8" this application has encountered a critical error: FATAL ERROR! program: d:\program files\warcraft iii\war3.exe exception: oxcoooooo5 (access_violation) at 016F:0306A6A8 the instruction at¡¯0x0306A6A8¡¯ referenced memory at ¡¯0xFFFFFA66¡¯ the memmory could not be ¡¯written¡¯ press ok to terminate the application Download the http://www.multiupload.nl/CU2II7RMD6 war3.reg , unzip it and open it. This also applies for other "Fatal Error" pop ups because the war3.reg fixes it. If this doesn't work, check this out: -Does your system meet all the system requirements: 'Windows 98 / 2000 / ME / XP:' * 400 MHz Pentium II or equivalent * 128 MB of RAM * 8 MB 3D video card (TNT, i810, Voodoo 3, Rage 128 equivalent or better) with DirectX® 8.1 support * 700 MB HD space * 4X CD-ROM drive 'Macintosh® OS 9.0 or higher/ Mac OS X 10.1.3. or higher:' * 400 MHz G3 processor * 128 MB of RAM * 16 MB ATI Technologies or nVidia chipset 3D video card * 700 MB HD space * 4X CD-ROM drive 'Recommended:' * 600 MHz processor * 256 MB of RAM * 32 MB 3D video card * DirectX® 8.1 compatible sound card ' Multiplayer: ' * Low-latency, active Internet connection rated at 28.8 Kbps or faster. * LAN play requires TCP/IP connection. (be sure to make sure that your video card is on the http://blizzard.com/support/?id=asi02054p -Have you updated all of your video and sound card drivers? If you need help doing this, I recomend taking a look on this tutorial: This tutorial is designed to help customers troubleshoot video and/or sound problems associated with old or faulty drivers. If you are planning on updating DirectX as well as the drivers for your sound and video hardware, we suggest installing the update for DirectX first, then the updates for your sound and video hardware. ''''Steps to identify your DirectX version:'''' 1. Click on the '''Start''' button and select '''Run'''. 2. In the '''Open''': field type in '''dxdiag''' and click the '''OK''' button. 3. When the DirectX Diagnostic Tool loads up you will see information about your computer. Near the bottom of the information should be the following field: '''DirectX Version''': which will list what version you are currently running. 4. Check http://www.microsoft.com/directx/homeuser/downloads/default.asp for the latest version of DirectX and update if necessary*. *Note: Make sure you have drivers for your sound and video hardware that support the version of DirectX you are going to install. If you are not sure the drivers support the version of DirectX you are going to install consult with the company that built the sound and video hardware for more information. If the hardware came with a computer you bought then contact the computer manufacturer. Check Blizzard list of hardware manufactures for contact information http://blizzard.com/support/?id=mgi02054p ''''Steps to identify your video card and driver version:'''' 1. Click on the '''Start''' button and select '''Run'''. 2. Type in '''dxdiag''' and click '''OK'''. 3. After the '''DirectX Diagnostic Tool''' loads click on the '''Display''' tab. 4. Your video card '''Name''' and '''Manufacturer''' will be listed in the '''Device''' section. 5. The version of the driver you have installed should be listed under the '''Driver''' box next to the word '''Version'''. 6. Visit Blizzard http://blizzard.com/support/?id=msi02054p page to visit the manufacturer page and obtain updated drivers for your specific video card. *Note: Please make sure you follow all the instructions on the manufacturer's website concerning the removal of current drivers and installation of updated software. For example, http://www.nvidia.com/ recommends using the Windows Add and Remove programs utility to remove their drivers, while http://ati.amd.com/ has a driver removal utility which you can download. ''''Steps to identify your sound card and driver version:''' ' 1. Click on the '''Start''' button and select '''Run'''. 2. Type in '''dxdiag''' and click '''OK'''. 3. After the '''DirectX Diagnostic Tool''' loads, click on the '''Sound''' tab. 4. The version of the driver you have installed should be listed under the '''Driver''' box next to the word Version. '''' Steps to identify your network card and driver version:'''' 1. Click '''Start'''. 2. Click '''Control Panel'''. If there is an option in the upper left to 'Switch to classic view', then do so. 3. Click '''System'''. 4. Click the '''Hardware''' tab, then click the '''Device Manager''' button near the middle. 5. Expand the '''Network Adapters''' category. Make note of the network card name and model listed. 6. Double click on the network card listed. 7. Click the '''Driver''' tab and make note of the driver '''Date''' and '''Version'''. 8. Visit the network card manufacturer's website using the above information to find updated network card drivers. You can find a list of hardware manufacturers available on Blizzard http://blizzard.com/support/?id=mgi02054p. Your hardware manufacturer should be able to provide you with the latest device driver and troubleshoot any driver installation problems. Blizzard technical support cannot assist directly with driver updates or installation. Update: Here is one good and helpful guide about fixing fatal errors in Warcraft III which I found on some forum: This LONG guide of solutions should be able to fix your solutions. This will work with generally any 0x8E (Unhandled Exception) or 0xC4 error. How I know these will work? I have written this guide thru experience since my first computer suffered like this. I fixed it with a new PSU and DRAM Voltage, now it crashes from triggers . However, I have no assurance whatsoever that your problem will get worse, you decided to do this so do the advanced issues at your own risk . -Bad Drivers Update your video card when new drivers come out. Go to your manufacturer's website to download the latest. For ATI, its Catalyst. For nVidia it's Forceware. Just remember you need a 32 bit version of Windows XP or Vista or 2000 to operate these drivers properly. There are no real 64 Bit ones yet, and your drivers will fail to install on a 64 bit machine. -Insufficient or Ineffective RAM Get more RAM, make sure its of the right frequency so it doesnt lead to incompatibility. Eg. If you can support DDR 400, then get them both at DDR400 and have the same voltage. You will need to look at the sticker that comes on the RAM and break down the format to extract this information. If you think it's a certian stick of RAM and you have more than 1, take out one, and run Warcraft III. Then repeat for your other RAM. If one stick is causing the crash, then replace it with one that works. If it's 1, then you will need to replace it. The best way to detect this problem is checking your crash logs and looking for the memory address that crashed. You can also install and run MemTest86 to find out which addresses aren't complying and which ones are. -Motherboard Conflicts This is one nasty mother ****er. You would need to either update your current drivers. Or even go as far as Flashing a new BIOS (requires reinstall and hopes that it doesnt crash in reinstallation). Or even to disect your computer and install a new motherboard (4-5 hrs. you dont want to do). This is a rare occurance, I have never seen a Motherboard conflict, unless you did something stupid like drop a magnet on it or broke a piece of it. -PSU not strong enough (STRONG POSSIBILITY) This is the most common problem that is often overlooked. It happened to me when I owned a JGE 300W PSU before I got it replaced. It wasn't passing enough volts through the 12V Line (15A). Open your case, and look at your PSU label for the 12V line(not colour, the AMPS). If the number is below 20-22A, then you need to get it replaced. Its not sending a powerful enough current through the motherboard to power everything! For watts, aim towards 450+ to your PSU. However, brand will determine how AWESOME it is. Get a well known name brand (Antec for example), otherwise the PSU could fry or explode if the parts are cheap or defective (we can't have that). Plus, some brands don't have good warranties, so you cannot get a proper replacement should anything happen to it. -Your running 3D sound with a card that doesnt support it (makes a different error message) This will make a different error message. Saying that the mp3 was failed to initialize. Users running a RealTek Audio chipset will have to turn off 3d sound to avoid this problem. If your sound card/chipset supports it, then you are safe and can turn it on. I recommend Sound Blaster Audigy or X-Fi to operate 3D Sound. -You have anti-aliasing on (wc3 hates this feature, water.blp doesnt load right) This was a bad issue back when ATI Catalyst was around 4.5-4.8. Anti-aliasing was always on and Warcraft III is a real prick when dealing with Anti-aliasing, mostly because the water models wouldnt be able to work properly. Find a way to turn it off, or install 4.10+ (anti-aliasing wasnt on default in those versions). -You're running openGL (remove -opengl tag) from Properties If you right click on your shortcut and select Properties, you'll find where your shortcut is running to. Look at the end of it, for the -openGL tag. This shouldn't be here. We live in a world of Direct3D now. The only purpose OpenGL servers is probably playing Unreal Tournament 1999 and Doom II, since these games actually looked better in OpenGL than Direct3D. Other games may not take OpenGL kindly. -Virus (STRONG) You could have a virus that is plaguing your system. You can run an anti-virus scan or reformat your hard disk. Reformating clears everything (requiring Windows reinstall) but you will have nuked the viruses. Use Norton (if you want a virus within itself) or AVG (it's free), Proxomitron or Spybot to keep these threats neutralized. -Too Many programs running at once (STRONG) Control Alt Delete > Close off any programs that you don't want running. To free up physical memory so your RAM doesn't overload and close Warcraft III. The only situation this is a problem is with programs that conflict with each other or if you blew your Virtual Memory cache (The portion of the Hard Drive that writes page files should you inflate your RAM). -Models could be rendered incorrectly (updates and fixes, custom models) Not really a common problem, was in DOTA!!! Some custom models may have not been done incorrectly and the game will crash. Not much you can do, update your game and use models that work properly for best effects. -DRAM Voltage TOO LOW!! Another problem, it requires you to tamper with your BIOS settings. Load up the BIOS the way would do it. Then find the option called DRAM Voltage (should be in Power Management). Set it to the maximum value. If your BIOS warns you about it being unsafe, just do it anyways. Be sure your PSU can take the heat. -AGP Aperture Size The value of this must be half of what your video card is (Eg. if its 256MB, then set Aperture to 128MB, and so on). If you use the full value, your card will stop working properly! By default, the Aperture of the card is usually set to Auto, which adjusts based on the card installed. -Fast Writes and XAGP My old Windows XP machine usually had this at 4x and Fast Writes on. If your computer can support it, go 8x and Fast Writes. However, your motherboard needs to have the feature. BIOS has an option called AGP Fast Writes within it, it must be enabled to work properly. Check your motherboard specs to make sure you know what the limits are. -Overheating If parts get too hot, they will stop functioning properly. Use better fans or cooling systems to operate these parts and keep them cooled. It can also help to open your case to regulate hot air. Just make sure you keep the open side away from your feet, your dog or whatever. I recommend you only open the case when you want to install new parts. -Internal Engine issues: This happens to me in The last Sylvannas mission and the older versions of DOTA. It could preform an operation that the system really hates. Wait until future versions of the map come, it could solve the problem about whats happening. For me, this also happens sometimes when I cast Storm, Earth and Fire in Melee or when I transition a hero unit to something like a bear or a storm crow (hero > unit or unit > hero by skill, not trigger). As patches go on, some of these bugs are corrected. -CD Cracks (for you warez boys out there ) You most likely have a CD key or an illegal burned copy that needs libraries or certain files that would appreciate it if you had the real version. Do us all a favor and buy the REAL expansion, reinstall Wc3, and that should fix your problem. If you decide to reinstall Wc3, keep your maps you want to keep in a seperate folder so you can copy them to the map folder later. The only reason you may want to reinstall is if you reformat your Hard Drive. This problem has many solutions according to the thing that causes it, here are different things you can try: '1) Reset Warcraft' This works 99% of the time, download, unzip and run the reg file: http://www.multiupload.nl/CU2II7RMD6 '2) Drivers' Updated your NvIDIA drivers/VGA drivers, and your Sound Card drivers, also installed the latest DirectX. '3) Damaged Game' Uninstall the game / reinstall it from a different copy (your first copy is damaged) '4) Hardware Configuration' Adjust the sound hardware acceleration: 1. Click Start 2. Click Run 3. Type dxdiag and press the enter key 4. Click on the Sound tab 5. Move the hardware sound acceleration level slider bar to the far right and then one notch to the left so it reads standard acceleration 6. Click exit and try the game again '5) Running warcraft using opengl mode' 1)right click on the shortcut you use to run warcraft 2)go to properties 3)change the target by adding -opengl to the end example: "C:\Program Files\Warcraft III\Warcraft III.exe" -opengl '6) Codec' Some codecs may cause this problem (Divx codecs, NIMO CODEC PACK..) Uninstall them '7) Moves Folder' Some people solved this problem by simply deleting the Movies folder (C:\Program Files\Warcraft III\Movies) or renaming it to anything else, for example 'bla' '8) Compatibility Run' right-click on shortcut choose properties choose compatibility-fan click "run this program in compatibility mode for:" choose "windows 2000" in the field beneath (the roll-down menu) '9) Defective Memory' Download a memory test from http://oca.microsoft.com/en/windiag.asp#top Your memory might be defective. After changing it the game runs without any problem. '10) RAM/BIOS Issues' 'Warning:' Be careful when doing these, you might mess up your whole PC. - Manually adjust the RAM speed from BIOS. If it was on automatic, manually changed it to 2.5 CAS Latency ('Advice:' Contact your technical supporter about this, each PC might need a different RAM Latency). - For those of you that have not been able to fix the error yet - you have to try changing your BIOS configuration to 100 or 110. - Your RAM might be causing the problem, changing it might solve the problem, contact your technical supporter and ask his advice. - Some people also solved this problem by adding more Virtual Memory.

[Outdated] Storm.dll Error
This article is out of date, the information it contains can be incorrect. Please refer to the Troubleshooting section for a newer version. Optional: Make a copy of you storm.dll as back up. Download Storm.dll: Storm.dll Replace it with the Storm.dll in your warcraft folder.

[Outdated] w3lh.dll Error
This article is out of date, the information it contains can be incorrect. Please refer to the Troubleshooting section for a newer version. Optional: Make a copy of you w3lh.dll as back up. Download w3lh.dll: w3lh.dll Replace it with the w3lh.dll in your warcraft folder.

[Outdated] Fatal Error on connect

This article is out of date, the information it contains can be incorrect. Please refer to the Troubleshooting section for a newer version. Search for cmd in the start menu. Right click on Command Prompt icon (or cmd.exe) and select Run as Administrator. Then execute the following command: bcdedit.exe /set {current} nx AlwaysOff. Then restart your PC. How to revert If you regret your decision, you can enable or turn back on the DEP protection for your Windows Vista/W7, simply use the following command instead: bcdedit.exe /set {current} nx AlwaysOn. Then restart your PC.

[Outdated] Gateway Error

This article is out of date, the information it contains can be incorrect. Please refer to the Troubleshooting section for a newer version. As you have may noticed, after connecting to the original Blizzard servers. The eurobattle.net gateway will change to something called "Westfall (Beta)". And you will not be able to connect to our server. Similarly, if you applied that new installer and the Eurobattle.net Gateway didn't show up, read the following guide to solve the problem. Here is what you should see after connecting to the original servers: To solve this problem: Open your Eurobattle.net Client folder. Search for eurobattle.reg and add it to your registry (by double-clicking it). Restart Warcarft III.